A richly textured and contoured façade belies the tough functional requirements demanded by a project realised in a sensitive environmental zone. There were also significant natural obstacles to contend with, and the project was subject to intense and prolonged public scrutiny. An articulated form and complementary material selections break down the building mass so that over time it will visually blend into its setting. The design’s sensitivity and a generosity of spirit have won over sceptics, and the facility has become a popular community hub. The building demonstrates the value to the community of architecture that provides valuable social amenity and enhances the life of a town.